I would like to thank you for all your support and dedicated hard work so far. You have supported many of our clients by providing accommodation for them in a short time. I am very happy with the service your company provides. You are passionate, reliable, very supportive, respond quick and act promptly. I much appreciate your work!

"I have a lot of positive feedback to give regarding your service. I have found you to be one of the easiest housing providers to work with so far. You respond so quickly to all communication and to referrals. Somehow you manage to get clients into accommodation within days or even on the same day of referral. There are also some clients who are difficult about where they want to live or don’t get in touch, but you persist in trying to help them by giving different options. I know myself and my colleagues have really appreciated your help especially during the current housing crisis we have in Coventry at the moment. Especially how flexible you have been in accommodating clients outside of office hours. Thank you so much for all of the help."

"Lauren, SMART Housing Services has been incredibly helpful with our service users. We were desperately trying to find them housing and in she stepped. She responded to all my enquiries promptly and efficiently and provided more information that I requested. The accommodation she provided was excellent, newly decorated, fully equipped and clean. She has provided regular updates about our ex clients and they are very happy with the support she has offered."

"We are very happy and impressed with your timely response and willingness to go above and beyond whenever necessary. You also shown you have the experience and the know-how to work with the client group who are very vulnerable and at times not easy to work especially managing expectations on housing. I am sure my colleagues will add more on your patience in dealing with some of clients who last minute decline offers and the way you have been calm and understanding.

"It’s great how responsive you are and how quickly you take on the referrals and contact our clients we refer to you. Very much appreciated! Also very useful how you send updates after we refer them to you and you meet them. Thanks!"